Terms and Conditions - Landscapers Hammersmith

Welcome to our comprehensive Terms and Conditions for Landscapers Hammersmith. These terms outline the rules and regulations for the use of our landscaping services, ensuring a clear understanding between our company and clients.

Service Agreement

By engaging our services, you agree to the following terms:

Scope of Work: Detailed descriptions of the services provided, including garden design, maintenance, planting, and any additional bespoke services.
Project Duration: Estimated timeframes for project commencement and completion, subject to weather conditions and other unforeseen factors.
Materials and Equipment: Information on the quality and type of materials used, along with the maintenance of equipment during the project.

Pricing and Payment Terms

Our pricing structure is designed to be transparent and fair:

Estimates: Detailed cost estimates provided prior to project initiation, outlining all expected expenses.
Payment Schedule: Terms outlining deposit requirements, milestone payments, and final payment upon project completion.
Additional Costs: Clarification on potential extra charges for unforeseen work or additional client requests.

Cancellation and Refund Policy

We understand that plans can change. Our policies include:

Cancellation Notice: Required notice period for project cancellation to avoid additional fees.
Refunds: Conditions under which refunds are applicable, including any non-refundable deposits or fees.
Rescheduling: Options for rescheduling services without incurring penalties, subject to availability.

Client Responsibilities

To ensure a smooth project, clients are expected to:

Access to Property: Provide necessary access to the property during agreed-upon hours.
Decision Making: Timely decisions on design elements, materials, and other project components.
Communication: Maintain open lines of communication for updates, changes, and feedback.

Liability and Insurance

Protecting both parties is paramount:

Insurance: Our company maintains comprehensive insurance coverage for all projects, safeguarding against potential damages or accidents.
Client Insurance: Clients are encouraged to verify their own insurance policies to cover personal property during the project.
Limitation of Liability: Clear statements limiting our liability in specific scenarios, ensuring both parties are protected.

Intellectual Property

All designs, plans, and materials created by our team remain the intellectual property of Landscapers Hammersmith, unless otherwise agreed upon in writing.

Dispute Resolution

In the event of disagreements:

Mediation: We encourage resolving disputes through mediation before pursuing legal action.
Jurisdiction: Any legal matters will be handled under the jurisdiction of local Hammersmith courts.

Amendments to Terms

We reserve the right to amend these terms as necessary. Clients will be notified of any significant changes, ensuring continued transparency and agreement.

Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.